Quality Management Department

The Quality Management Department of the GCAA is responsible for:

  • Ensuring compliance with the quality, labor, information security and flight safety policies set by the Agency;
  • Participating in the development of the main and ancillary processes taking place in the Agency;
  • Consolidating the Agency’s Annual Action Plan and Civil Aviation Safety Plan;
  • Monitoring the implementation of the Agency’s Action Plan;
  • Initiating and overseeing the management process of planned changes in the Agency;
  • Monitoring the compliance of the Agency’s management system, key processes ongoing in the Agency and relevant procedures with applicable national and international standards;
  • Planning and regular implementation of measures to assess the compliance with applicable requirements;
  • Submitting the results of compliance monitoring to the Agency’s management, overseeing the implementation of measures to correct and prevent identified non-conformities;
  • Drawing up an Information Security Action Plan and submitting an annual report on its realization to the Agency’s management;
  • Implementing the information security management system and ensuring its effective operation;
  • Drawing up intradepartmental documentation related to information security policy;
  • Collecting information on information security incidents and monitoring the follow-up actions;
  • Reporting on information security issues;
  • Collecting information on aviation occurrences, performing statistical analysis and processing of notifications, drawing up an annual report, developing a database, exchanging notification data with the aviation authorities of other countries and international aviation organizations;
  • Participating in the development of measures to improve the level of flight safety;
  • In order to prevent the violation of labor safety, implementing and managing labor safety standards;
  • Within its competence, cooperating with international organizations and government agencies.

Quality Management Department

Tamar Lutidze

Head of Department

Tel: +(995 32) 94 80 10 (Ext. 113)